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Kamis, 11 Maret 2010

Managing Information Systems

Information Systems
• Information Systems have become the foundation of business models and processes
• They allow for the distribution of knowledge: a system of communication between people
IT and IS
• What is Information Technology?
– Any form of technology used by people to handle information
• What are Information Systems?
– Integrated components processing, storing and disseminating information in an organisation
– Interdisciplinary study of systems that provide information to users in organisations
Data and Information
• Data
– Streams of raw facts
• Information
– Data interpreted in a meaningful way
• Informatics
– The study of information, information systems and information technology
Experiences of IT and IS
• Examples of IT
– Hardware (PC, UNIX server)
– Software (e-mail, Internet, Windows, Word)
– Consumer devices (mobiles)
• Examples of IS
– File systems
– e-commerce systems
– Enterprise business systems, such as student record systems
Management Information Systems
• MIS
– The study of information systems focusing on their use in business and management
• Approaches
– Technical
– Behavioural
– Sociotechnical
Why is IS Important?
• For an organisation to survive and prosper, it needs:
– Information at different locations (networks)
– Support for products and service delivery
– Improved efficiency, reduced costs, to meet legislative / ethical / moral constraints
• Worldwide changes:
– Global economy
– Knowledge- or information-based society
– Business enterprise
– Technology
Global Economy
• Growing percentage of economy relies upon import and export
• Organisations have become international
– IS can provide global infrastructurea

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